Mid-Level APPs / OSS-BSS Support Engineer
Job Description
We are looking for a Mid-Level APPs / OSS-BSS Support Engineer with experience in Oracle Communications environments, including BRM, Charging, Billing, Mediation, Provisioning, and Order Management. The candidate should have solid hands-on experience in application support, production troubleshooting, monitoring, KPI analysis, documentation, maintenance support, and 24x7 on-call operations.
The role requires strong coordination skills to work with customers, internal teams, and vendors, along with good knowledge of Linux/Unix, cloud-native platforms, Kubernetes, Grafana, Kibana, Prometheus, and monitoring tools. Exposure to OSS/BSS, BRM core nodes, and real-time charging / billing flows is highly desirable.
This is also a remote LATAM-based role supporting LAD/EMEA operations, with availability for rotational shifts, weekend support, and maintenance windows.
Spanish and English are required.
Our preference is to have these resources based in Chile. However, we are open to considering candidates from the broader LAD region if they have the right skills and solid O&M experience in those domains.
VEVRAA Federal Contractor.
We request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.
We are looking for a Mid-Level APPs / OSS-BSS Support Engineer with experience in Oracle Communications environments, including BRM, Charging, Billing, Mediation, Provisioning, and Order Management. The candidate should have solid hands-on experience in application support, production troubleshooting, monitoring, KPI analysis, documentation, maintenance support, and 24x7 on-call operations.
The role requires strong coordination skills to work with customers, internal teams, and vendors, along with good knowledge of Linux/Unix, cloud-native platforms, Kubernetes, Grafana, Kibana, Prometheus, and monitoring tools. Exposure to OSS/BSS, BRM core nodes, and real-time charging / billing flows is highly desirable.
This is also a remote LATAM-based role supporting LAD/EMEA operations, with availability for rotational shifts, weekend support, and maintenance windows.
Spanish and English are required.
Our preference is to have these resources based in Chile. However, we are open to considering candidates from the broader LAD region if they have the right skills and solid O&M experience in those domains.
VEVRAA Federal Contractor.
We request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.
About Open Systems Technologies Corporation
Open System Technologies Corporation believes in the power of experience and expertise. That is why we are certified in a broad spectrum of capabilities to better serve our diverse clientele with flawless execution and exceptional client relationships.
At OST, we are proud to have assembled an experienced team of driven professionals who strive to keep us meeting new heights of performance.
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