Job Description:

Berklee College of Music is looking for a proactive, highly organized, and service-oriented Operations Manager to anchor the daily operations of the Music Business/Management Department. As one of our largest academic hubs, this department shapes the future leaders of the entertainment industry. This role blends executive administrative support, financial tracking, event coordination, and academic operations into a vibrant, collaborative workspace.

At Berklee, our mission is to nurture creativity, innovation, and passion. We believe in working in a way that is deeply student-centered, ensuring our community has the support they need to thrive. As a member of our team, your work is mission-driven every single day, directly impacting the next generation of global artists and industry pioneers.

The Role & Key Responsibilities

Because this role serves as the heartbeat of daily campus life, this position requires a consistent, dependable on-site presence at our Boston campus to maintain a welcoming, high-functioning environment.

• Departmental & Financial Operations: Provide high-level support to the Chair and Assistant Chair. Track the departmental budget, handle purchasing, contracts, and invoices, and manage student employees. You will also oversee newsletters, webpage updates, and social media.

• Academic & Student Support: Serve as the friendly initial point of contact for student inquiries regarding degrees and minors. Assist with academic scheduling, guide faculty to campus resources, and provide operational support during peak cycles like registration and graduation.

• Events & Special Projects: Plan and execute workshops and guest speaker series, coordinating everything from travel and venue reservations to partnering with production staff for seamless A/V execution.
  

What You Bring

• Education & Experience: A Bachelor’s degree or higher in business, arts management, higher education, or a related field, alongside at least three years of experience in a fast-paced administrative or office management role.

• Skills: Exceptional multitasking and communication skills, a tech-savvy approach (Google Workspace, Microsoft Office, and modern project management tools), and a knack for anticipating needs and solving problems independently.

• Bonus Points: Prior experience in higher education, arts administration, or the music industry, as well as familiarity with Workday, Colleague, or Mailchimp.
  

Culture & Benefits

Berklee thrives on a culture of shared passion and mutual respect. We are deeply committed to work-life balance, providing a supportive ecosystem where staff can grow personally and professionally. From creative campus events to robust wellness resources, Berklee ensures that working here is as fulfilling as it is inspiring.

Hiring Range: $60,000 - $82,000; salary dependent on relevant experience and education. Please visit the Total Rewards page to learn more about the benefits of working at Berklee.

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee:

We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance. Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law.

As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at [email protected] or call 617-747-2375.

*Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.*

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