Job Summary
Responsible for managing the pipeline and forecast for Product Sales Support & Analysis. Reports procedures, resolves operational issues and ensures personnel receive required information and documentation to perform their tasks efficiently. Oversees the communication flow between functional groups regarding sales forecast, reports and analysis on client activity. Responsible for capturing, managing and responding to all RFPs across Central Division Comcast Business for SD-WAN, High-Capacity Ethernet Networks, Internet, Video, Advanced Voice, and coax-based services to public sector accounts. Provides subject matter guidance to employees as required. Develops processes and procedures to rive organizational efficiencies. Assists in meeting of departmental budgetJob Description
Core Responsibilities
- Act as a subject matter expert for all Comcast Business products and services. *
- Drive Comcast Business sales by ensuring response to all appropriate RFPs.
- Develop and implement processes and procedures to improve sales effectiveness and reduce cycle time.
- Attend all required HQ, Division, and Region business deal review calls.
- Ensure RFPs are fully vetted and move forward for executive review.
- Facilitate the collaboration with Network/ Product/ Sales Engineering, Service Delivery, Product Management, Product Deployment, HQ Sales Operations, Legal, and Marketing teams to fully support the presales effectiveness of any given RFP.
- Stay abreast of competitive landscape and emerging technologies to best position Comcast Business in the marketplace
- Creates and maintains client master data including margin analysis, prepared sales measurements and reports, processed transactions, returns and exchanges according to Company guidelines.
- Provides overall direction of the Product Sales Support & Analysis team to drive lead generation, sales force database management, sales reporting and production/control of presentations and proposals.
- Interfaces with appropriate internal groups (i.e., Accounting, Finance, Sales, Operations, IT and Legal Affairs) to ensure proper analysis of tracking and reporting.
- Maintains sales forecasts and analysis for management reports.
- Maintains a high level of technical expertise and sales proficiency to meet the reporting needs on client activity.
- Generates daily activity reports, reporting and trends.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an EOE/Veterans/Disabled/LGBT employer.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Organizing Meetings; Legal Practices; Management Reporting; Workflow Organization; Communication
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
5-7 Years
