SHIFT:

Seeking Breakthrough Makers
Children's Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation. At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care-and your career.

CHOP's Commitment to Diversity, Equity, and Inclusion
CHOP is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace. We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining diverse talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children. We strongly encourage all candidates of diverse backgrounds and lived experiences to apply.


About the Job
As a part of the Violence Intervention Program, this role provides intensive case management services to youth and families who have been impacted by community violence. This role also facilitates psycho-educational groups, develops community-based partnerships, and participates in other program activities as appropriate.

What you will do

• Provide Case Management Services
  • Conduct consent processes and client intakes to identify service goals & case management
  • Provide case management services to youth and families including connection to community resources, medical follow-ups, substance use or mental health treatment, school transitions, housing, safety planning, recreation, legal services / support, job training, parent education and support
  • Implement a trauma-informed approach in connecting with youth and caregivers
  • Adhere to medical-legal reporting requirements
  • Complete documentation and data entry including intake and encounter / consent forms including applicable confidentiality guidelines
  • Collaborate with health and human service professionals and community agencies to ensure compliance and coordination of treatment to clients and families
  • Coordinate/provide client transportation to attend services
  • Adjust and redefine goals for clients as needed throughout involvement in the program
  • Independently manages a case load of clients and organizes workload to prioritize client care needs
  • Complete documentation in appropriate databases, including intake and consent forms, encounter forms, data, etc. in a timely manner that is legible, accurate, and organized according to department, hospital and legal standards
• Facilitate Psycho-educational Groups
  • Support Peer Mentor in facilitating group
    
    * Learn BRAVE curriculum and support training of Peer Mentors and additional staff/students
    
    * Support with implementation of group including; invitations, reminders to clients, coordinating transportation needs, ordering supplied, documentation, etc.
• Provides leadership in identifying barriers to effective health and human service delivery and advocates to reduce barriers for clients and families.
  • Advocate for social justice to best support youth and families
    
    Maintain relationships with community partners and present programs to internal and external audiences
• Participate in Related Program Activities
  • Stay current on local activities to leverage program activities
    
    Participate in regular team meetings and case reviews
    
    Identify barriers and contribute to initiatives to improve service delivery
    
    * Work with supervisor to refine program materials and procedures as needed
    
    * Participate in research projects associated with the social programs
    
    * Recognize professional strengths and areas for growth and be accountable for development and enhancement of professional practice skills
    
    * Other duties as assigned

Licenses and Certifications

• Driver's License - Department of Motor Vehicles - upon hire - Required
• Licensed Social Worker (LSW) (Pennsylvania) - Pennsylvania State Licensing Board - upon hire - Preferred

Education

• Bachelor's Degree Required
• Master's Degree Preferred

Experience

• At least three (3) years social work related experience Required
• At least three (3) years healthcare related environment Preferred or
• working with children and diverse populations Preferred

Knowledge, Skills and Abilities

• Ability to operate a company vehicle and/or be insured on a CHOP policy (Required proficiency)
• Basic proficiency with data management systems (Required proficiency)
• Basic knowledge of trauma-informed care (Required proficiency)
• Excellent verbal and written communications skills (Required proficiency)
• Excellent critical thinking / problem-solving skills (Required proficiency)
• Excellent interpersonal skills (Required proficiency)
• Ability to maintain confidentiality and professionalism (Required proficiency)
• Ability to collaborate with stakeholders at all levels (Required proficiency)

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must be fully vaccinated against COVID-19 and receive an annual influenza vaccine. Learn more.

Employees may request exemptions for valid religious and medical reasons. Start dates may be delayed until candidates are immunized or exemption requests are reviewed.

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