Our purpose is to positively impact people’s lives every day in every home around the world! We work very hard to provide our consumers with high-quality, exciting 5-star products that make life easier. We thrive on passion and innovation and are looking for great people, with great ideas, who want to build the next big thing and develop while they do.
*Please note this opportunity is for a Spring Co-op (January to June 2025) or post-graduate internship. This is a hybrid role based in our Needham, MA office*
Consumer Experience Co-Op
Duties and Responsibilities
- Analyze consumer interaction data for existing and new product launches.
- Provide insights and actionable recommendations to teams to improve the consumer experience.
- Conduct competitor product assessment in pursuit of refining and defining new product launches.
- Attend product meetings and testing to build product acumen. Apply this acumen when analyzing consumer feedback.
- Work cross-functionally with engineers, product developers, analysts and more to apply consumer feedback into enhancements, videos, instructions and more.
Skills
- Bachelor’s degree in business or analytics major.
- Proficiency in Microsoft Office, especially Excel and PowerPoint.
- Prior experience in an internship or co-op assignment requiring data analysis.
- Experience analyzing large amounts of data and identifying actionable insights.
- High attention to detail with the ability to dig deeper to identify root causes.
- High level of curiosity – unafraid to ask tough questions and challenge the thinking of others.
- Passion for product and consumer technology.
- Entrepreneurial spirit and the ability to pivot quickly to meet consumer needs.
- Lead us to be “RARELY SATISFIED”
- Make things better each day; “PROGRESS OVER PERFECTION”
- Use your knowledge of our consumer, understand that “DETAILS MAKE THE DIFFERENCE”
- Deliver something great; “WINNING IS A TEAM SPORT”
- Be clear and honest, “COMMUNICATING FOR IMPACT”
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com
