The Legal & Corporate Affairs team is responsible for safeguarding the company’s reputation, ensuring we are operating with integrity and in line with our strategic initiatives. The Legal team provides high-quality legal services, ensures legal compliance and mitigates risks.  The Corporate Communications team works to execute strategic and effective communication efforts that drive brand awareness, preference and reputation with internal and external stakeholders. In addition, the Corporate Social Responsibility & Belonging teams support the company’s environmental and social commitments with a strong focus on pets, people and the planet.  The collective team supports the overall success and positive reputation of the company.  

Hybrid Position:

This position may be considered Hybrid based on PetSmart’s FlexSmart policy and business needs. A Hybrid work arrangement is considered to be a blend of onsite and remote work activity. Associates with a Hybrid work arrangement have a work space at Phoenix Home Office and can be required to come onsite between 1-5 days a week as determined by leadership and based on business needs.

This role works onsite at our Phoenix Home Office. Relocation is not available for this job. 

Job Summary:

PetSmart is seeking an enthusiastic and motivated Internal Communications Specialist to join our team. In this role, you will assist in enhancing our internal communications efforts by driving impactful internal communications, and helping to ensure that all associates are informed and engaged. This role reports directly to the Sr. Manager, Internal Communications.

The ideal candidate must be an excellent writer who is a team player that can collaborate with business partners and deliver programs with speed and accuracy. We are looking for someone who is creative, can drive action quickly, is a critical problem solver and a self-starter. This is a great opportunity on a high-performing team in a supportive, fast-paced environment.

Key Responsibilities:

• Assist in the development and execution of internal communications plans that align with PetSmart’s goals. 
• Develop and execute internal communications materials, including scripts, company-wide announcements, signage, intranet posts for our internal communication tool, Central Bark and more. 
• Distill complex topics into compelling messages for all PetSmart associates (retail stores, distribution centers and corporate offices). 
• Bring new ideas and a passion for associate engagement. 
• Help track and analyze employee feedback on internal communications, providing insights for continuous improvement and increased engagement.
• Support various business partners, program managers and teams to ensure consistency across messaging. Including internal communications support for:
• Belonging and Corporate Social Responsibility programs, including promotion of our seven Associate Resource Groups, annual giving campaign and key community events.
• Our supply chain organization developing and managing an editorial calendar to communicate with our distribution center associates. 

Qualifications:

• Bachelor’s degree in Communications, Public Relations, Marketing, or a related field (recent graduates are encouraged to apply).

• Highly proficient in Microsoft Office programs (Excel, Outlook, PowerPoint, Teams and Word).

• Strong written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Basic knowledge of communication tools and platforms (familiarity with intranets or email marketing is a plus).
• Ability to manage multiple tasks and deadlines in a fast-paced environment and deliver projects on time.
• A positive attitude and willingness to learn and grow.

Preferred Qualifications:

• Internship or volunteer experience in communications, marketing, or a related field.
• Interest in the pet industry and a passion for animal welfare.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and growth.
• A friendly and inclusive work environment where pets are celebrated.

At PetSmart, we work hard to create a culture where every associate feels like they truly belong and we celebrate the unique stories, backgrounds, and experiences our associates share.  These experiences not only bring new perspectives in shaping our Belonging culture but they’re core to PetSmart’s success.

Not sure if you meet 100% of the position requirements and whether you should apply? We’d still like to hear from you and encourage you to apply with us! You just may be the ideal candidate for this role, and if not this one, perhaps another position.

Our home office offers outstanding amenities in a fun and rewarding workplace including:

• Pet friendly environment, bring your pets to work!
• On-site Dog Park
• “Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers
• “Sit & Stay” Café serving fresh breakfast and lunch options
• On-site coffee bar
• “Lil’ Paws” learning center and onsite daycare facility (associate paid)
• Volunteer events with PetSmart Charities
• Learn more about #LifeAtPetSmart here: https://www.lifeatpetsmart.com/life-at-petsmart/
• Check out Associate stories and share in some celebrations at PetSmart: https://www.blog.lifeatpetsmart.com/
• Explore PetSmart Benefits here: https://benefits.petsmart.com/
• If you don't already live in the Phoenix area here's a guide to the area:  Welcome to Phoenix Guide

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.