Job Description
Field Ops Recruiter - Job Description
Welcome to the intersection of energy and home services. At NRG, we’re driven by the idea of a smarter, cleaner, more connected future—and the possibilities that will bring to the world and to the 7.3 million customers we serve.
Vivint Smart Home, an NRG-owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes. More information is available at www.nrg.com or www.vivint.com. Connect with NRG and Vivint on Facebook, Instagram, LinkedIn and X.
Who we are: Power a brighter future together. One that is safe, smart and sustainable. At Vivint, we are dedicated to redefining the home experience with technology and services to create a smarter, greener, safer home that saves our 2 million customers money every month. We deliver an integrated smart home system with in-home consultation, professional installation and support, as well as 24/7 customer care and monitoring.
We are looking to add a Recruiter to our Field Operations Recruiting team! In this role you will support our Field Operations organization at Vivint by partnering closely with Hiring Managers to recruit top field talent. We recruit for a blend of technical and sales-focused roles that are the face of the company, working with customers in their homes, providing an excellent experience & expert technical know-how.
We are looking for someone who is highly motivated, coachable and eager to learn. You will need to understand how to strategically source, effectively evaluate candidate competencies, and be able to prioritize with a sense of urgency. Vivint is an innovative, fast-paced environment, and to be successful in this role, you must be able to work hard, have fun, and find satisfaction in getting things done.
What you will be working on:
- Partner with hiring teams and manage the full life cycle of recruiting top talent, including workforce planning, sourcing, pre-screening, interviewing, offering, and onboarding.
- Must be able to understand how to recruit passive candidates and understand their motivation.
- Conduct in-depth interviews of potential candidates, demonstrating the ability to anticipate hiring manager preferences through high offer-to-interview ratios.
- Leverage multiple sourcing strategies and channels to provide high-quality candidates for open positions, including your external network, job boards, and internal referrals.
- Build and maintain a network of potential candidates through ongoing relationship management.
- Cultivate partnerships to achieve recruiting metrics and build stakeholder relationships.
- Support efforts regarding off-site recruiting activities, including participation in job fairs, conferences & professional organizations as needed.
What we’re looking for:
- 1+ years of recruiting or recruiting related experience
- Sales or call center experience is a plus
- ATS experience with sourcing, tracking, and managing candidates (Workday)
- Excellent written and verbal communication skills
- Ability to proactively identify areas for improvement & demonstrate curiosity
- Experience managing and prioritizing multiple searches, projects, and client relationships
- Proficiency with Microsoft Office Suite