Medical Front Desk Receptionist at Collabera in Margate, FL

Title: Medical Front Desk Receptionist Location: Margate, FL 33063 Duration: 6 Months
Payrange: $15 - 17 /hr. Essential Functions:
Bilingual English/Spanish required
Check-In:

Greet patients and other visitors arriving for appointments
Check patients in: (enter demographics, insurances, and authorizations)
Responsible for the timely verification of medical insurance benefits
Verify online or call insurance companies or primary care physicians to obtain benefit information and confirm authorization and referrals prior to visit
Coordinate with patients regarding their insurance benefits and medical provider program
Collect all co-payments/balances upfront
Call PCPs to obtain referrals and/or authorizations if required by new insurance
Obtain new providers information to add to System.
Obtain, verify, and enter patient information into EMR. Ensures the accuracy of all entries
Scan paperwork to EMR
Complete end-of-day closing duties
Assist in cross-training new personnel on front desk duties
Answer phones promptly and courteously, handle requests and inquiries, or route as appropriate

Check-Out:

Check out every patient
Make follow-up appointments and follow appointment scheduling protocol and forcing power protocol
Post charges and keep the posting of capitations up to date
Fax back the notes to the PCP or referral physician
Collect Co-payments for Self-Pay Patients or any pending co-payments to be collected
Scan all supporting documentation into the patient's chart

Essential Functions:

First point of contact between patient and office.
Greet and help patients by scheduling appointments, maintaining patient records, and answering telephone calls and inquiries
Optimize provider schedules and patient satisfaction with efficient scheduling
Communicate with the Doctor and Office Manager of scheduling changes and updates
Verify patient insurance records and obtain authorizations for services
Maintain office inventory and equipment by ordering necessary supplies

Job Specifications:

High School Diploma
1-2 years of Customer Service experience
Ability to handle multiple tasks simultaneously in a fast-paced environment
Ability to handle and diffuse patient complaints and disagreements
Exceptional communication and interpersonal skills
Experience navigating Electronic Medical Records and Outlook
Bilingual English/Spanish

If interested kindly share your resume at jigyasa.issar@collabera.com