Job Description
Job Description
Job Title: Salesforce Agentforce Sr. Developer
Location: Alpharetta
Job Summary –
We are seeking a highly skilled and experienced Senior Salesforce Developer to join our dynamic team. The ideal candidate will have a strong technical background in Salesforce development, a deep understanding of Salesforce best practices, and the ability to lead projects and mentor junior developers. As a Senior Salesforce Developer, you will play a key role in designing and implementing scalable Salesforce solutions that drive our business objectives.
Years of experience needed – 5-10 years of experience on Salesforce CRM development & customizations
Skills:
· Experience with Salesforce Agentforce, Einstein AI, Copilot Studio, Prompt Builder, and AI-driven automation capabilities.
· Knowledge of Agentforce service agents, conversational AI workflows, and generative AI integrations within Salesforce ecosystem.
· Understanding of Salesforce Data Cloud, AI governance, security, and responsible AI best practices.
· Experience integrating Agentforce with CRM workflows, APIs, and external enterprise systems.
- Extensive experience with Aura, LWC, APEX, JavaScript, Lightning, SOQL, SOSL, Salesforce CLI, VS Code and other core Salesforce platform development tools.
- Experience on Integrations (API & Data)
- Knowledge of tools used for build and deployment (CI/CD, Ant Script or any others)
- Functional Knowledge (Sales Cloud, Service Cloud, FSC)
- Strong communication skills.
- Strong problem solving and analytical skills.
- Good to have - Banking/Finance Domain Experience
Responsibilities:
· Design and implement Agentforce-enabled AI solutions to improve customer engagement and operational efficiency.
· Build and configure AI-powered conversational agents, prompts, and workflows using Salesforce Agentforce and Einstein capabilities.
· Collaborate with business teams to identify AI use cases and implement scalable automation solutions.
· Ensure compliance with AI governance, security, and data privacy standards across Salesforce implementations.
- Develop custom applications, workflows, and business processes within Salesforce.
- Customize Salesforce using Apex, Visualforce, Aura & Lightning Web Components.
- Design, develop, and implement Salesforce solutions that meet business requirements.
- Understand complex data models, integrations, and customizations.
- Conduct code reviews and ensure adherence to coding standards and best practices.
- Integrate Salesforce with external systems using REST/SOAP APIs, middleware, and other integration tools.
- Troubleshoot and resolve integration issues.
- Monitor and optimize Salesforce performance, including query performance and data processing.
- Implement best practices for data storage and retrieval.
- Create and maintain technical documentation, including design specifications, user guides, and process documentation.
- Document processes and procedures for future reference and compliance.
- Propose and implement new features and enhancements to improve Salesforce functionality and user experience.
- Stay current with Salesforce releases, new features, and industry trends to recommend and implement relevant updates
- Collaborate with business stakeholders to gather and document requirements.
- Provide regular updates on project status, technical issues, and risk assessments.
Certifications Needed:
· Salesforce AI Associate (preferred)
· Salesforce Agentforce Specialist / Einstein certifications (good to have)
- Salesforce Platform Developer
- Salesforce Administrator
- Salesforce Consultant certifications
- Salesforce Architect certifications (good to have)
Equal opportunity Employer:
Mphasis is an equal opportunity/affirmative action employer. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breast feeding and related medical conditions), mental or physical disability, medical conditions military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders.
VEVRAA Federal Contractor.
We request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.
Job Description
Job Title: Salesforce Agentforce Sr. Developer
Location: Alpharetta
Job Summary –
We are seeking a highly skilled and experienced Senior Salesforce Developer to join our dynamic team. The ideal candidate will have a strong technical background in Salesforce development, a deep understanding of Salesforce best practices, and the ability to lead projects and mentor junior developers. As a Senior Salesforce Developer, you will play a key role in designing and implementing scalable Salesforce solutions that drive our business objectives.
Years of experience needed – 5-10 years of experience on Salesforce CRM development & customizations
Skills:
· Experience with Salesforce Agentforce, Einstein AI, Copilot Studio, Prompt Builder, and AI-driven automation capabilities.
· Knowledge of Agentforce service agents, conversational AI workflows, and generative AI integrations within Salesforce ecosystem.
· Understanding of Salesforce Data Cloud, AI governance, security, and responsible AI best practices.
· Experience integrating Agentforce with CRM workflows, APIs, and external enterprise systems.
- Extensive experience with Aura, LWC, APEX, JavaScript, Lightning, SOQL, SOSL, Salesforce CLI, VS Code and other core Salesforce platform development tools.
- Experience on Integrations (API & Data)
- Knowledge of tools used for build and deployment (CI/CD, Ant Script or any others)
- Functional Knowledge (Sales Cloud, Service Cloud, FSC)
- Strong communication skills.
- Strong problem solving and analytical skills.
- Good to have - Banking/Finance Domain Experience
Responsibilities:
· Design and implement Agentforce-enabled AI solutions to improve customer engagement and operational efficiency.
· Build and configure AI-powered conversational agents, prompts, and workflows using Salesforce Agentforce and Einstein capabilities.
· Collaborate with business teams to identify AI use cases and implement scalable automation solutions.
· Ensure compliance with AI governance, security, and data privacy standards across Salesforce implementations.
- Develop custom applications, workflows, and business processes within Salesforce.
- Customize Salesforce using Apex, Visualforce, Aura & Lightning Web Components.
- Design, develop, and implement Salesforce solutions that meet business requirements.
- Understand complex data models, integrations, and customizations.
- Conduct code reviews and ensure adherence to coding standards and best practices.
- Integrate Salesforce with external systems using REST/SOAP APIs, middleware, and other integration tools.
- Troubleshoot and resolve integration issues.
- Monitor and optimize Salesforce performance, including query performance and data processing.
- Implement best practices for data storage and retrieval.
- Create and maintain technical documentation, including design specifications, user guides, and process documentation.
- Document processes and procedures for future reference and compliance.
- Propose and implement new features and enhancements to improve Salesforce functionality and user experience.
- Stay current with Salesforce releases, new features, and industry trends to recommend and implement relevant updates
- Collaborate with business stakeholders to gather and document requirements.
- Provide regular updates on project status, technical issues, and risk assessments.
Certifications Needed:
· Salesforce AI Associate (preferred)
· Salesforce Agentforce Specialist / Einstein certifications (good to have)
- Salesforce Platform Developer
- Salesforce Administrator
- Salesforce Consultant certifications
- Salesforce Architect certifications (good to have)
Equal opportunity Employer:
Mphasis is an equal opportunity/affirmative action employer. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breast feeding and related medical conditions), mental or physical disability, medical conditions military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders.
VEVRAA Federal Contractor.
We request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.
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