Job Description
If so, we have the perfect opportunity for YOU! The Police Department is seeking a dedicated and detail-oriented Office Specialist to provide administrative support for the Traffic Enforcement Office. In this role, you will:
- Coordinate burglar alarm billing and customer service. Research alarm reports in New World, LERMS, and Computer-Aided Dispatch (CAD) to determine whether alarms meet false alarm criteria, resolve citizen inquiries, process billing information, coordinate with the Treasurer's Office, maintain alarm records, and update account information when property ownership or tenancy changes.
- Manage wide-load police escort requests. Coordinate escort schedules with Public Works and trucking companies, assign officers, calculate fees, prepare invoices, maintain escort records, and coordinate billing with the Treasurer's Office.
- Respond to citizen inquiries. Receive calls and emails regarding abandoned vehicles, gather pertinent information, determine the appropriate jurisdiction, and route requests to Neighborhood Services or the appropriate police precinct.
- Maintain program records. Organize and maintain files for the Ride-Along Program, wide-load escorts, alarm documentation, and other administrative records to support departmental operations and reporting requirements.
- Coordinate daily operational assignments. Schedule school crossing assignments, wide-load escorts, funeral escorts, Ride-Along participants, and Traffic Unit enforcement assignments, including speeding, towing, taxi, and weight and measures enforcement.
- Provide administrative support. Assist with school guard payroll backup, maintain the School Guard Log Book, and order and manage office supplies for the Traffic Enforcement Office and Crash Team.
- Maintain required certification. Obtain and maintain Virginia Criminal Information Network (VCIN) certification.
This position requires strong organizational skills, attention to detail, excellent customer service, and the ability to manage multiple priorities while working collaboratively with City departments, law enforcement personnel, and the public.
If so, we have the perfect opportunity for YOU! The Police Department is seeking a dedicated and detail-oriented Office Specialist to provide administrative support for the Traffic Enforcement Office. In this role, you will:
- Coordinate burglar alarm billing and customer service. Research alarm reports in New World, LERMS, and Computer-Aided Dispatch (CAD) to determine whether alarms meet false alarm criteria, resolve citizen inquiries, process billing information, coordinate with the Treasurer's Office, maintain alarm records, and update account information when property ownership or tenancy changes.
- Manage wide-load police escort requests. Coordinate escort schedules with Public Works and trucking companies, assign officers, calculate fees, prepare invoices, maintain escort records, and coordinate billing with the Treasurer's Office.
- Respond to citizen inquiries. Receive calls and emails regarding abandoned vehicles, gather pertinent information, determine the appropriate jurisdiction, and route requests to Neighborhood Services or the appropriate police precinct.
- Maintain program records. Organize and maintain files for the Ride-Along Program, wide-load escorts, alarm documentation, and other administrative records to support departmental operations and reporting requirements.
- Coordinate daily operational assignments. Schedule school crossing assignments, wide-load escorts, funeral escorts, Ride-Along participants, and Traffic Unit enforcement assignments, including speeding, towing, taxi, and weight and measures enforcement.
- Provide administrative support. Assist with school guard payroll backup, maintain the School Guard Log Book, and order and manage office supplies for the Traffic Enforcement Office and Crash Team.
- Maintain required certification. Obtain and maintain Virginia Criminal Information Network (VCIN) certification.
This position requires strong organizational skills, attention to detail, excellent customer service, and the ability to manage multiple priorities while working collaboratively with City departments, law enforcement personnel, and the public.
About City of Chesapeake
Chesapeake, Virginia is a vibrant community that enjoys the best of two worlds, one of urban variety, culture, and excitement, and another of rural landscapes and relaxed living.
Located 20 minutes from the oceanfront, 15 minutes from downtown Norfolk, and 45 minutes from Colonial Williamsburg and the Outer Banks of North Carolina, Chesapeake is the perfect place in which to live, work, and raise a family.
Home to beautiful parks, lakes, and rivers, Chesapeake has more miles of deepwater canals (part of the Intracoastal Waterway) than any other city in the country!
The City of Chesapeake was formed through the merger of the City of South Norfolk and Norfolk County in 1963. It’s a community of communities, with each having its own distinctive history.
Over the last decade, many national and international companies have taken advantage of the City’s ports, atmosphere, and highly qualified labor market by relocating to Chesapeake.
Chesapeake’s neighborhoods offer a variety of comfortable housing alternatives, from apartments and town homes, to single-family residences and executive homes. The City is consistently ranked by the FBI as one of the safest U.S. cities (with populations over 150,000), which lends to the safe, community atmosphere that residents enjoy.
Related Jobs
Strategic Education Inc.
Provides quality education and maintains high standards of academic excellence in teaching assigned courses in the discipline. The Adjunct hybrid faculty roles teach assigned courses in person and asy...
Strategic Education Inc.
Under general supervision, is responsible for handling all aspects of the student recruitment efforts in a fast-paced, results and compliance-driven environment. This position is responsible for helpi...
Strategic Education Inc.
Provides quality education and maintains high standards of academic excellence in teaching assigned courses in the discipline. The Adjunct hybrid faculty roles teach assigned courses in person and asy...
Rentokil North America
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!For more information about our benefits, see below!We are proud to be a member of the Rentokil family of companies, the global leader...
Rentokil North America
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!For more information about our benefits, see below!We are proud to be a member of the Rentokil family of companies, the global leader...
Rentokil North America
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!For more information about our benefits, see below!We are proud to be a member of the Rentokil family of companies, the global leader...
