Job#: 3030168

Job Description:

Location: Birmingham, AL, or Charlotte, NC (On-site)
Employment Type: Contract to Perm

This position is for a senior-level Digital Product Manager to lead a ground-up build of a new digital payments platform. This role is a strategic modernization initiative for the digital banking ecosystem. The manager will partner with internal stakeholders to address complex business issues and optimize the customer experience through best-in-class digital offerings.

• Define and own the long-term strategy, roadmap, and expansion of the new digital payments hub for instant payments, ACH, and wire transfers.
• Lead the ground-up build of the platform supporting both mobile and online banking.
• Manage performance metrics (usage, sales, fraud, etc.) to forecast trends and guide data-driven decisions.
• Oversee vendor relationships and ensure compliance, including management of the selected platform vendor.
• Develop agile lean business cases, secure governance approval, and present to senior leadership.
• Coordinate with stakeholders across business and technology to build consensus.
• Identify and manage risks in accordance with bank protocols.
• Support frontline associates with tools, training, and communications.

Experience: 5–10+ years of Product Management experience. A Bachelor’s degree requires 7 years of relevant experience, while a High School Diploma/GED requires 11 years.

Domain Knowledge: Experience in digital payments, digital product management, and/or banking/financial services is required.

Technical Skills: Hands-on experience with Agile delivery methodologies and tools such as Jira, Confluence, and SharePoint.

• SAFe Agilist or Product Owner/Manager certification.
• Experience with vendor-led platform implementation.
• Background in BSA / AML / OFAC / CDD.
• Experience with payments vendors comparable to Nirvana.

The pay rate for this position is between $60.00 and $70.00 per hour. Our organization offers a range of supplemental benefits, including medical, dental, vision, and other insurance plans. An Employee Stock Purchase Program (ESPP) and a 401K program are also available.

This employer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Apex uses a virtual recruiter as part of the application process. Click here for more details.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details.

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

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We request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.