Job#: 3042017

Job Description:

Job Title: QA Analyst

Location: 1 Enterprise Dr, Quincy, MA (Hybrid)

Term: 12 +

Pay: $53.57/hr

Apex Systems is seeking a skilled and motivated Quality Assurance (QA) Analyst to support the Local Public Health Data Solution implementation project, known as Metrik. This role is critical in ensuring the accuracy, reliability, and quality of Metrik, which is built on the Salesforce platform. The QA Analyst will collaborate with developers, business analysts, and the quality assurance manager to validate system functionality, safeguard data integrity, track issues, and contribute to the continuous improvement of the applications following a Scaled Agile Framework. The ideal candidate will have experience testing Salesforce applications, conducting manual testing including drafting test cases, conducting test case reviews, executing test cases, documenting results and supporting other test activities to ensure high-quality testing and user experience.

Detailed list of Job Duties and Responsibilities:

• Develop, execute, and document detailed test plans and test cases for new and existing functionality
• Collaborating with the team to define clear acceptance criteria, comprehending user stories to formulate the test scenarios that validate positive, negative, cross functional and end to end conditions
• Analyze test results and promptly collaborate with developers to fix test failures or escalating issues.
• Perform functional, integration, regression and user acceptance testing across multiple work streams with a focus on data integrity and validation.
• Test configurations, workflows, and integrations with external data sources.
• Test across roles and permissions to validate privacy and security.
• Log test results using QMetry or Zephyr, track, and manage defects in Jira, ensuring timely resolution and clear communication with development teams.
• Create and maintain clear, comprehensive testing documentation. Collaborate with business stakeholders to support user acceptance testing and ensure testing activities align with project goals and timelines.
• Provide actionable feedback to improve product usability, performance, and reliability
• Validate end-to-end data integrity and functional flow, third party services, data conversion etc.
• Stay current with QA best practices, tools, and emerging testing approaches, including test automation.

Qualifications

Required:

• 3 – 5 years of professional experience in software quality assurance or testing (or equivalent training/education).
• Solid understanding of the software development lifecycle and Agile methodologies, with proven experience performing test planning, test execution and defect management within the Scrum Agile or Scaled Agile Frameworks.
• Strong attention to detail with the ability to identify inconsistencies and edge cases.
• Strong analytical, problem-solving, and decision-making skills.
• Experience testing backend interfaces that use RESTful/SOAP APIs
• Excellent in written clarity and documentation to articulate complex bug scenarios and technical requirements
• Excellent in verbal articulation in interaction with both technical and non-technical members such as developers and business teams during testing process.
• Ability to work independently in a remote setting while maintaining strong collaboration with team members.
• Experience testing Salesforce applications, APIs, and integrations.
• Adaptable and quick learner with new systems, tools, and processes.
• Experience with data validation testing across integrated systems.
• Experience using Atlassian Jira and Confluence

Preferred:

• Experience working in public health, healthcare, or government IT projects is a plus
• Certification in Agile specific frameworks such as SAFe for Teams or SAFe Practitioner is a plus
• Salesforce Associate Certification or Salesforce Administrator Certification is a plus
• Experience testing integrations and interfaces for example: Snowflake
• Experience using Zephyr, or QMetry for test case management lifecycle.
• Familiarity in automation frameworks across the Continuous Delivery Pipeline (Acceptance Test Driven Development) to ensure quality is built-in rather than inspected at the end.

Work Environment:

• This position is a full-time position with a hybrid setting, i.e. remote and with some level of on-site attendance expected (schedule driven by project ceremonies)
• Requires reliable internet connection participate in virtual meetings without technology issues.
• Must adhere to internal organizational and project policies and compliance requirements
• Must practice professional code of conduct, respectful communication and collaboration and a supportive remote culture.
• Attendance at periodic in-person meetings, project ceremonies or workshops is required.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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