First Horizon National Corporation Header

Senior Business Analyst

Nashville, TN
Full-Time

Job Description

Location: Onsite at the location listed in the job posting.

Responsibilities

  • Understand the core business for each product we support
  • Partner effectively with product owners and engage in product strategy with them
  • Identify how each business generates value for customers and the Bank
  • Ownership mindset - knows where the value is, identify and confirm through data and make recommendations to the owners
  • Lead core analytics and reporting, which comprises of monthly, quarterly and annual performance reporting for each Product business.
  • Support our retail business through always on, real-time CRM analytics
  • Partner with data scientists to build predictive analytical models that deliver outsized growth in our products businesses
  • Evangelize data and analytics across the marketing organization 

Core Competencies

  • Problem Solving
    • Solve complex whitespace problems
    • Think 360 degrees on a problem
    • Think of second order impacts
  • Job specific skills
    • Articulate how / what data will solve the business problem
    • Make basic math equations and solve those to identify what data will answer the question
    • Go find the data needed to answer business questions
    • Knows SQL (required)
    • Experience with Databricks a plus (but not required)
  • Communication
    • Present complex data related problems in an easy to understand way to non-technical audience
    • Strong written and verbal communication
    • Create presentations and communicate through them in a structured way
    • Storytelling through data
  • Teamwork
    • Work alongside analysts, product owners, project managers and get work done in a highly matrixed organization
  • Results Focus
    • Understands the business needs and prioritizes effectively
    • Autonomously drives results and escalates effectively when needed
    • Demonstrate exceptional ownership

    About Us
    First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com.


    Benefit Highlights
    • Medical with wellness incentives, dental, and vision
    • HSA with company match
    • Maternity and parental leave
    • Tuition reimbursement
    • Mentor program
    • 401(k) with 6% match
    • More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

    Follow Us
    Facebook
    X formerly Twitter
    LinkedIn
    Instagram
    YouTube

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.PDN-a240f019-b94a-4c03-9796-4ff1776740a9

    Location: Onsite at the location listed in the job posting.

    Responsibilities

    • Understand the core business for each product we support
    • Partner effectively with product owners and engage in product strategy with them
    • Identify how each business generates value for customers and the Bank
    • Ownership mindset - knows where the value is, identify and confirm through data and make recommendations to the owners
    • Lead core analytics and reporting, which comprises of monthly, quarterly and annual performance reporting for each Product business.
    • Support our retail business through always on, real-time CRM analytics
    • Partner with data scientists to build predictive analytical models that deliver outsized growth in our products businesses
    • Evangelize data and analytics across the marketing organization 

    Core Competencies

    • Problem Solving
      • Solve complex whitespace problems
      • Think 360 degrees on a problem
      • Think of second order impacts
    • Job specific skills
      • Articulate how / what data will solve the business problem
      • Make basic math equations and solve those to identify what data will answer the question
      • Go find the data needed to answer business questions
      • Knows SQL (required)
      • Experience with Databricks a plus (but not required)
    • Communication
      • Present complex data related problems in an easy to understand way to non-technical audience
      • Strong written and verbal communication
      • Create presentations and communicate through them in a structured way
      • Storytelling through data
    • Teamwork
      • Work alongside analysts, product owners, project managers and get work done in a highly matrixed organization
    • Results Focus
      • Understands the business needs and prioritizes effectively
      • Autonomously drives results and escalates effectively when needed
      • Demonstrate exceptional ownership

      About Us
      First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com.


      Benefit Highlights
      • Medical with wellness incentives, dental, and vision
      • HSA with company match
      • Maternity and parental leave
      • Tuition reimbursement
      • Mentor program
      • 401(k) with 6% match
      • More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

      Follow Us
      Facebook
      X formerly Twitter
      LinkedIn
      Instagram
      YouTube

      Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
      This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.PDN-a240f019-b94a-4c03-9796-4ff1776740a9

      About First Horizon National Corporation

      First Horizon is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. With $81.7 billion in assets as of December 31, 2023, we serve clients through a team of approximately ~7,300 associates and ~418 banking centers throughout the southeastern United States. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. First Horizon has been recognized as one of the nation’s best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank.

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      First Horizon National Corporation
      Senior Business Analyst
      First Horizon National Corporation
      Nashville, TN
      Jul 14, 2026
      Full-time
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