Honeywell
Senior Customer Training Professional
Raleigh, NC
Jan 18, 2025
Full Job Description

Deliver business value through Right and Fast partnership

The future is what we make it.


When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars. Working at Honeywell isn't just about developing cool things. That's why all our employees enjoy access to dynamic career opportunities across different fields and industries.


As aSr Customer Training Professional, your duties and responsibilities include developing and conducting effective training programs. You will be performing the training needs assessment, developing and delivering the learning materials and curriculum. Also, directly managing different phases of training delivery. Occasional travel to conduct technical training classes at customer sites. Maintains comprehensive knowledge of the application, installation, and operation of all assigned products, tools, and services. This position is based at our Raleigh, North Carolina office and will work a hybrid schedule.


KEY RESPONSIBILITIES

  • Identify and assesstrainingrequirements byevaluatingthe weaknesses and strengths
  • Translate needs intotrainingthat help customers administrate and maintain their systems
  • Oversee or develop the production of manuals, instruction materials, aids, and classroom handouts
  • Supervisestructuredlearningexperiences and oversee their results
  • Familiarize new hires with targetedtrainingmaterials
  • Stay abreast with the latest tools and trends indelivering technical training
  • Deliver varioustrainingcourses
  • Coordinate program execution andlogisticswith internal groups, facilitators, and subject matter experts

YOU MUST HAVE

  • 3+ years of experience as a training specialist or technical trainer
  • Ability to travel to visit clients at least 25% of time

WE VALUE

  • Bachelor's degree
  • Learning principles and instructional design theory
  • Expertise to master the full training cycle
  • Proficiency in learning management software

Additional Information

  • JOB ID: HRD253841
  • Category: Customer Experience
  • Location: 208 South Rogers Lane,Raleigh,North Carolina,27610,United States
  • Exempt

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

PDN-9dfea39c-4c12-4043-b252-bd8551c8c66f
Job Information
Job Category:
Customer Service
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Senior Customer Training Professional
Honeywell
Raleigh, NC
Jan 18, 2025
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