The Role
The Senior Systems Engineer role will provide operational support for Business Unit aligned functions including Infrastructure Support, Cloud Enablement, Platform Engineering, Environment Management, Incident Support and Deployments. By demonstrating and promoting Fidelity and agile leadership behaviors, you will evolve and sustain an innovative agile culture. You will have the opportunity to demonstrate all your skills in engineering, modernizing, and supporting applications in addition to providing critical production support. You will be encouraged to quickly gain understanding of all the components of our applications and will work with the team to deliver outstanding solutions.Team
Our ever-evolving technology stack ensures a phenomenal learning culture in the team. We are always exploring new technologies and new ways to continually provide value to our customers. This team has a direct and positive impact on Fidelity's customers.The Expertise and Skills we're Looking For
- Experience managing technology environment stability and availability.
- Knowledge of ITIL practices
- Knowledge of DevOps and Site Reliability Engineering (SRE) practices and principles.
- Experience with Agile software development methodologies, delivery projects, and implementation.
- Knowledge of basic networking (ping, traceroute, DNS, routing) (F5 or AVI experience a plus)
- Experience with search and analytics engines (Splunk, ELK...)
- Experience with Linux and Windows operating systems
- Experience with workflow design, data analysis, and requirements identification/specification
- Experience with cloud-based technologies including SaaS solutions for cloud providers
- Proven hands-on experience with container orchestration, preferably with Kubernetes
- Experience with CI/CD pipelines and associated technologies
- Proficient with PowerShell and Python scripting for automation
- Proficient with a programming language (Javascript, nodejs, Java)
- Experience production support systems (Service Now, Udeploy, Jenkins, etc.)
- Demonstrate creative and abstract thinking
- Experience with docker, cloud-computing / cloud services platforms (e.g., AWS, Azure, etc.)
- AWS Certification a plus
- Strong communication (written and verbal) and interpersonal skills
- Positive relationship management and facilitation skills
- Strong analytical and/or project management skills required
- Ability to provide 24x7 support for the production environments
- Strong problem solving and troubleshooting skills
Dynamic Working
Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.Company Overview
Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at FTSJobs.com.
We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.
Information about Fidelity investments
At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.
Fidelity TalentSource's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).
Fidelity Investments and Fidelity TalentSource are equal opportunity employers.
