State Farm
Technical Administrator - Media Content Vendor Platform
Richardson, TX
Dec 27, 2024
Full Job Description
Overview

Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good! Khakis optional. . .

At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!

  • Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.
  • Stay Well! Focus on you and your family’s health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
  • Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
  • Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!
  • Take a Little “You” Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
  • Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
  • Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.

Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!


Responsibilities

We are seeking a skilled Technical Administrator to manage and optimize the cloud vendor platform for video and audio assets (Media Hub). This role involves ensuring system operations are efficient and resilient while taking ownership of the product offerings. The ideal candidate will work closely with users and strategic business partners to gather requirements, enhance functionalities, and drive product maturity.

Key Responsibilities:

  • System Operations: Oversee the daily operations of the cloud vendor platform, ensuring optimal performance and availability.
  • Product Ownership: Take ownership of the Media Hub product offerings, driving enhancements and updates based on user feedback and business needs.
  • User Interaction: Engage directly with users and strategic business partners to understand their requirements, pain points, and suggestions for improvements.
  • Vendor relationship: Oversee risk and compliance reviews, contract and budgeting, reporting
  • Optimization and Resilience: Continuously monitor and assess the platform’s performance, implementing necessary changes to enhance efficiency and resilience.
  • Collaboration: Work closely with cross-functional teams, including developers, system engineers, and business stakeholders, to facilitate product improvements and resolve issues.
  • Documentation: Maintain thorough documentation of system configurations, processes, and product changes.

Qualifications

  • Bachelor’s degree in computer science, Information Technology, or a related field.
  • Proven experience in managing cloud platforms and system operations.
  • Strong understanding of cloud technologies and best practices.
  • Excellent problem-solving skills and ability to work in a fast-paced environment.
  • Strong communication skills, with the ability to interact effectively with technical and non-technical stakeholders.
  • Experience with product management or ownership is a plus.

* Qualified candidates may be considered for other positions.

SPONSORSHIP: Applicants for this position are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity.

Join State Farm! - Check out our Enterprise Technology department!

As a Fortune 50 company, we hire the best employees to serve our customers, making us a leader in the insurance and financial services industry. State Farm embraces diversity and inclusion to ensure a workforce that is engaged, builds on the strengths and talents of all associates, and creates a Good Neighbor culture.

We offer competitive benefits and pay with the potential for an annual financial award based on both individual and enterprise performance. Our employees have an opportunity to participate in volunteer events within the community and engage in a learning culture. We offer programs to assist with tuition reimbursement, professional designations, employee development, wellness initiatives, and more!

Visit our Careers page for more information on our benefits, locations and the process of joining the State Farm team!

HYBRID: Qualified candidates (in or near hub locations listed below) should plan to spend time working from home and some time working in the office as part of our hybrid work environment.
HUB LOCATIONS: Dunwoody, GA; Richardson, TX; Tempe, AZ; or Bloomington, IL

Competitive Benefits, including:

  • 401k Plan
  • Health Insurance
  • Dental/Vision plans
  • Life Insurance
  • Paid Time Off
  • Annual Merit Increases
  • Tuition Reimbursement
  • Health Initiatives
  • For more details visit our benefits summary page
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Job Information
Job Category:
Information Technology
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Technical Administrator - Media Content Vendor Platform
State Farm
Richardson, TX
Dec 27, 2024
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