The Workday Functional Analyst is responsible for assisting with the design, configuration, solutioning, and management of Workday to support the Benefits and Time Tracking & Absence modules. This includes gathering, analyzing and documenting business or system processes, requirements and performing the Workday (WD) configurations. This role will work closely with all Project and Business team members through-out the project lifecycle. This role will assist in problem and solution scoping, effectively communicate requirements, and may get involved in quality assurance.

Schedule: Monday-Friday, specific hours are subject to selected start times between 8:00am-9:00am pending supervisory approval.

Hybrid opportunity once training is complete.

Essential Duties and Responsibilities:

Analysis/Technical Skills:

• Manage and optimize Workday’s Benefits, Time Tracking and Absence modules, including configuration, testing, troubleshooting, and ongoing maintenance.

• Partner with developers on Workday Studio integrations; analyze and troubleshoot benefits vendor integrations.

• Strong understanding of Workday security framework including domains, roles, segment-based security, and governance best practices.

• Create and maintain reports, calculated fields, and dashboards to support operational and business needs.

• Provide technical support to end users by investigation and resolution of incidents as needed.

• Elicit, capture and document requirements. Prepare and maintain documentation utilizing user stories, use cases, diagrams, or other requirement management templates and tools.

• Understand and demonstrate knowledge in applying appropriate requirements elicitation techniques (interviews, surveys, brainstorming sessions, etc.).

• Knowledge of estimation methodologies; providing input for estimates for assignments with oversight.

• Understand the features, functions, and capabilities of HCM and Financial solutions to ensure alignment with business requirements and effective utilization of system capabilities.

Quality:

• Complete assignments within expected timeframes.

• Produce high-quality artifacts with a minimal level of re-work by leveraging peer reviews to ensure the accuracy of deliverables and adherence to standards.

• As needed, review artifacts produced by team members and provide constructive feedback.

• Regularly confirm expectations and proactively provide due dates for assignments.

• Proactively communicate the status of assignments and escalate gaps/issues that may impact targeted timeframes for deliverables.

• Participate in testing activities.

Continuous Improvement & Product Knowledge:

• Proactively seek mentoring from senior team members.

• Develop an in-depth knowledge of the Workday platform across various functional areas of the application's current implementations, as well as available features and functionality.

• Through self-study and mentoring, remain informed of industry-wide trends and departmental/company strategic initiatives.

• Actively contribute to design of solutions by providing SME support.

• Actively contribute to process improvement initiatives for the individual, functional group/team, department or organization to increase effectiveness and efficiency.

• Work with vendors and senior team members to implement solutions that support NJM’s current and future needs.

• With guidance, research and identify new features within Workday functions that could add value to existing solutions.

Required Qualifications: Knowledge, skills & abilities, experience, minimum & desired education, certification, and/or license requirements.

Required Education, Knowledge, Skills, and Abilities:

• Bachelor’s degree in related field or equivalent experience.

• 2-4 years hands-on configuration experience in the Benefits and Time Tracking & Absence Workday modules.

• 2-4 years’ experience with Workday reporting and EIBs.

• Knowledge and experience of multiple project delivery methodologies (Agile, Waterfall, etc.).

• Ability to learn quickly in a fast-paced environment and adapting to change.

• Ability to work both independently and in a team-oriented, collaborative environment is essential.

• Ability to adapt to shifting priorities, demands, and timelines.

• Excellent verbal, written, and interpersonal communication skills.

• Excellent analytical and problem-solving capabilities.

Preferred Qualifications:

• Any certifications or licenses related to the following areas:

  • Workday HCM

  • Benefits

  • Time Tracking/Absence

Compensation: Salary is commensurate with experience and credentials.

Eligible full-time employees receive a competitive Total Rewards package, including but not limited to a 401(k) with employer match up to 8% and additional service-based contributions, Health, Dental, and Vision insurance, Life and Disability coverage, generous PTO, Paid Sick Leave, and paid parental leave in addition to state-mandated leave. Employees may also be eligible for discretionary bonuses.

Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.